A Guide to Information Available Through the Model Publication Scheme.

A Guide for Patients

The Freedom of Information (Scotland) Act 2002 requires Scottish public authorities to produce and maintain a publication scheme. Authorities are under a legal obligation to:

• publish the classes of information that they make routinely available
• tell the public how to access the information they publish and whether information is available free of charge or on payment.

SR Dental Care has adopted the Model Publication Scheme produced by the Scottish Information Commissioner.

You can see this scheme on our website HERE or by contacting us (see Contact Us section below).

The purpose of this Guide to Information is to:

• allow you to see what information is available (and what is not available) in relation to each class of information
• state what charges may be applied for supplying information
• explain how you can find the information easily
• provide contact details for enquiries and to get help with accessing the information
• explain how to request information we hold that has not been published

Availability and formats

The information we publish through the Model Publication Scheme is, wherever possible, available on our website www.srdentalcare.co.uk. We offer alternative arrangements for people who do not want to, or cannot, access the information online or by inspection at the practice. For example, we can usually arrange to send information to you in paper copy, although there may be a charge for this (see Charges section below). Information can be requested from us by telephone or in writing using the contact details provided (see Contact Us section below).

When writing to us to request information, please include your name and address and full details of the information or documents you would like to receive. Please also include a telephone number so we can call you to clarify any details, if necessary.

Advice on requesting information not detailed in this Guide to Information can be found in Appendix I ‘How to access information that is not available under this publication scheme’.

Exempt information

We will publish the information we hold that falls within the classes of information below. If a document contains information that is exempt under The Freedom of Information (Scotland) Act 2002 (FOISA), we may remove or redact the information before publication but we will explain why. Examples of exempt information include requests for information that is contained in patient dental records (although you do have the right to request your own dental records under the Data Protection Act 2018), requests for information relating to private income of practice partners or practice staff and requests for financial information that would likely prejudice substantially the commercial interests of any person.

Copyright and re-use

SR Dental Care has adopted the Open Government Licence for public sector information http://www.nationalarchives.gov.uk/doc/open-government-licence/. This sets out what you can and cannot do with our published information where we are the copyright holder.

Where SR Dental Care does not hold the copyright in information we publish, we will make this clear in this guide.

Charges

Unless otherwise stated in the Classes of Information section below, all information contained within our Guide to Information is available from us free of charge, where it can be downloaded from our website, sent to you electronically by email, or accessed at the practice premises.

We reserve the right to impose charges for providing information in paper copy or on computer disc. Charges will reflect the actual costs to the practice, of reproduction and postage, as set out below. In the event that a charge is to be levied, you will be advised of the charge and how it has been calculated.  Information will not be provided to you until payment has been received.

Reproduction costs:

Where charges are applied, photocopied information will be charged at a standard rate of 10p per A4 paper (black and white copy) and 30p per A4 paper (colour copy).

Computer discs will be charged at the rate of £1per CD-Rom.

Postage costs:

We will pass on postage charges to the requester at the cost to the practice of sending the information by first class post.

Contact Us

You can contact us for assistance with any aspect of this publication scheme:
SR Dental Care 
25a South Street
Dalkeith 
EH22 1AH

Tel: 0131 660 1315

info@wordpress-239843-993859.cloudwaysapps.com

We will also be pleased to advise you how to ask for information that we do not publish (also see Appendix I), or how to complain if you are dissatisfied with any aspect of this publication scheme.